We’re sorry if that happens! Please contact us within 5 days of delivery at ratneshwarkumarmishra1@gmail.com with an unboxing video as proof. We’ll make it right through a replacement or refund based on the issue.

Yes, we offer COD across India. Please note: COD orders may require WhatsApp or phone verification before dispatch to ensure smooth delivery and reduce fake orders.

Yes, our formulations are designed with gentle, natural ingredients that suit most skin types, including sensitive skin. However, we always recommend doing a patch test before full application—especially for new users.

Visible results vary based on individual skin types and concerns. Most users notice improved texture and glow within 2–4 weeks of consistent use. Products like Kumkumadi oil work best with daily use at night.

Absolutely. At Silkyfem, we prioritize clean beauty. Our products are free from parabens, sulfates, silicones, and artificial fragrances. We use ethically sourced ingredients with a focus on Ayurvedic and herbal goodness.